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Frequently Asked Questions
  Will you create a custom piece of jewelry for me?  
  Yes, by working closely with our in-house designer, you can tell us the design you have in mind, and we will design the custom made for you.  
     
  Do you sell fancy-colored diamonds?  
  Yes, we have loose fancy-colored diamonds for sale; you can visit our shop for viewing.  
     
  Can you do engraving on my ring?
 
  Yes, it will take around 2 to 7 office days depending on the font style you’ve requested.
 
     
  What if I need the ring resize?  
  No problem. Resizing ring will take around 2 to 7 office days.  
     
  What payment methods do you accept?  
  We accept Cash, Visa, Master and Amex. We also have Easy Payment Scheme with 0% interest for RHB credit card holders.  
     
  What are the 4Cs of diamonds?  
  For a full guide to the 4Cs (carat weight, cut, clarity and colour) and help in understanding how 4Cs affect a diamond's price,
 
  click here  
     
  How can I take care of my jewelry?  
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Store each piece of jewelry separately to prevent them from scratching one another.
 
Remove your jewelry before showering, swimming, cleaning, sleeping, doing rough work or handling chemical products, including hair care products and perfume.
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To clean jewelry, use a commercial jewelry cleaning solution or lukewarm liquid detergent with bristle soft toothbrush. Rinse well and dry your jewelry with a soft clean cloth.
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Do not use abrasive cleaners on jewelry.
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If in doubt, do bring your jewelry to us for a complimentary jewelry cleaning and for wear-and-tear inspection on mounting.


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